Pallet scanners have become a critical component in modern LTL shippers & carriers for warehousing and logistics. By automatically capturing the dimensions and weight of palletized freight, a pallet dimensioner streamlines operations, reduces manual labor, and ensures accurate freight data. However, not all pallet dimensioners are created equally, and selecting the right provider is just as important as selecting the right equipment for your operational flow.

With many companies offering dimensioning solutions, how do you choose the right partner? In this guide, we break down the essential factors to consider when selecting a pallet scanner provider.

1. The People Behind the Technology

While technology is key, it’s only as effective as the people who stand behind it. A reputable pallet scanner provider should have a knowledgeable, experienced team that understands your operational challenges.

During your early interactions, ask about ongoing support, maintenance services, and training. Pay attention to their responsiveness, technical understanding, and willingness to consult. In the fast-paced warehouse environment, strong partnerships and dependable service can make all the difference.

2. Do They Offer Pallet-Specific Solutions?

Many providers offer a range of dimensioning systems, including both static and in-motion parcel dimensioners. However, pallet scanners are a different category entirely. They are designed to capture the dimensions of large, often irregular palletized loads that require forklifts for movement.

Make sure the provider specializes in pallet dimensioning and understands the unique requirements of freight-sized scanning. Ask about their experience deploying pallet scanners in similar warehouse environments or their capacity to go beyond just the basics. These could include asking if they have solutions that help assess lean, overhang, and the structural integrity of pallet loads before feeding them into your ASRS or warehouse.

3. Evaluate the Core Technology

The heart of any pallet scanner is the technology it uses to capture dimensional data. Options may include infrared sensors, 3D cameras, laser systems, or ultrasonic sensing. Each method has its pros and cons depending on lighting, product variability, and warehouse layout.

When assessing a solution, describe to the vendor the kinds of pallets your warehouse handles regularly to see if they have a solution that can tackle your specific use case. Whether they’re wrapped in shrink film, stacked irregularly, or built with mixed SKUs, your provider should recommend a pallet scanner equipped to handle your operational conditions with accuracy and consistency.

4. Accessory & Integration Capabilities

A good pallet scanner should do more than just scan. Ask about accessories like barcode scanners, camera systems to capture images of the pallet, and software extensions that allow seamless integration into your current processes.

Even more importantly, the pallet scanner must integrate with your WMS, ERP, or shipping software. If the dimensional data isn’t easily transferred to your backend systems, you’re leaving value on the table. Look for a provider with proven integration support and robust APIs.

5. In-House Manufacturing vs. Third-Party Production

Does the provider build their pallet scanners in-house, or do they outsource manufacturing? In-house production typically ensures better quality control, faster support turnaround, and improved reliability.

Outsourcing may introduce additional layers of complexity in maintenance, repairs, and warranty claims. Choosing a provider with in-house expertise usually means better customer outcomes and long-term satisfaction.

6. Quality of Software & Support Resources

A powerful pallet scanner should be backed by equally capable software. Whether you’re working with real-time inventory updates or advanced reporting dashboards, your provider should offer tools that enhance—not hinder—your workflow.

Ask about training resources, on-site setup support, and software updates. Your team should feel confident using the system from day one, and ongoing support should be accessible when questions or issues arise.

Choosing the Right Pallet Scanner Partner

Implementing a pallet scanner is a strategic investment that can yield significant returns through accuracy, efficiency, and labor savings. But the provider you choose is just as important as the scanner itself.

When evaluating potential suppliers, prioritize those who:

• • Specialize in pallet scanning
  • Offer reliable integration with your systems
  • Manufacture and support their products in-house
  • Provide exceptional training and service

Interested in a Pallet Scanner That Checks All the Boxes?

Cubiscan offers industry-leading pallet dimensioning systems built for today’s fast-moving warehouse operations. Whether you’re an LTL shipper or an LTL carrier, click the button below that applies most to you and check out options to start reaping the additional benefits of pallet scanners.

About Cubiscan 

 For over 30 years, Cubiscan has led the automated dimensioning industry. In the 1980s, it became clear that accurate dimensions and weight were essential for warehousing, distribution, right-size packaging, and freight-manifesting applications. By the mid-1990s, the company had established itself as an innovative supplier of static and in-motion dimensioning systems. Today, Cubiscan continues to innovate and guide its customers to effective material handling solutions by offering the broadest range of dimension-scanning technology available. 

Cubiscan Media Contact: Aaron Taylor, Marketing Director – ataylor@cubiscan.com